AccessIndex
Want to make your destination more accessible for everyone?
It’s easy with AccessIndex
Inclusive Visitor Experiences Made Easy
Did you know that up to 15% of your potential visitors need accessibility help?
But it doesn’t have to be a challenge for them or for you.
What is AccessIndex?
AccessIndex is a new platform that quickly collects accessibility information from businesses operating in your destination – consistently and confidently – and makes it available to the people that need it most.
Designed in partnership with VisitEngland, AccessIndex provides category-based surveys tailored to every type of tourism business, from afternoon teas to feeding time at the zoo and everything in between.
Together we’ve made it really easy for businesses to provide their accessibility information and for destinations who are passionate about supporting inclusive travel and tourism to share that data with their visitors – gaining powerful data insights along the way.

How It Works...
1.
Select your business categories
2.
Send tailored surveys to local businesses
3.
Businesses complete via a simple online form
4.
Data feeds directly into your website
5.
Visitors see accessibility information where it matters most
6.
Your team benefits from consistent data capture and ease of management
Key Features & Benefits
Feature | What It Does | Why It Matters |
---|---|---|
Category-Based Surveys | Tailored to business types (e.g. accommodation, attractions) | Ensures relevance and ease-of-completion for businesses |
VisitEngland KAF Framework | Uses Key Accessibility Features framework | Aligns with national accessibility standards |
Works With or Without DestinationCore | Available as a standalone tool or integrated | Flexible for all types of destinations |
Dynamic Data Display | Feeds accessibility data into listings, maps, itineraries | Showcases accessibility directly to visitors |
Easy Survey Updates | Reissue or amend surveys anytime | Keeps your data fresh and accurate |
Who's It For
AccessIndex is designed for Destination Management Organisations (DMOs), Local Visitor Economy Partnerships (LVEPs), BIDs, councils, and other destination teams who want a consistent, scalable way to gather and display accessibility information across all the businesses listed on their website. It’s especially valuable for destinations looking to align with VisitEngland’s Key Accessibility Features framework and improve the visitor experience for people with access needs. Whether you’re an Enterprise client or using another website platform, AccessIndex provides a flexible, standards-based solution to enhance your accessibility offer.
LVEPs
Meet your strategic obligations around inclusion and visitor experience.
DMOs
Support local businesses while building trust with a wider audience.
Local Authorities & Destination Teams
Whether or not you’re a DestinationCore client, AccessIndex works for you.
Pricing
Client Type | Setup Fee | Annual License |
---|---|---|
DestinationCore Enterprise |
|
|
DestinationCore One or Pro | £1,500 | £750/year |
Non-DestinationCore Clients | £2,000 | £1,500/year |
Get Started Today
Whether you’re driving a regional inclusion strategy or simply want a better way to support your
local businesses, AccessIndex is ready to roll. Fill in your email address below to request a demo.
Or email us at will@destinationcore.com