DestinationCore | AccessIndex

AccessIndex

Want to make your destination more accessible for everyone?

It’s easy with AccessIndex

Inclusive Visitor Experiences Made Easy

Did you know that up to 15% of your potential visitors need accessibility help?
But it doesn’t have to be a challenge for them or for you.

What is AccessIndex?

AccessIndex is a new platform that quickly collects accessibility information from businesses operating in your destination – consistently and confidently – and makes it available to the people that need it most.

Designed in partnership with VisitEngland, AccessIndex provides category-based surveys tailored to every type of tourism business, from afternoon teas to feeding time at the zoo and everything in between.

Together we’ve made it really easy for businesses to provide their accessibility information and for destinations who are passionate about supporting inclusive travel and tourism to share that data with their visitors – gaining powerful data insights along the way.

Survey illustration

How It Works...

1.

Select your business categories

2.

Send tailored surveys to local businesses

3.

Businesses complete via a simple online form

4.

Data feeds directly into your website

5.

Visitors see accessibility information where it matters most

6.

Your team benefits from consistent data capture and ease of management

Key Features & Benefits

FeatureWhat It DoesWhy It Matters
Category-Based SurveysTailored to business types (e.g. accommodation, attractions)Ensures relevance and ease-of-completion for businesses
VisitEngland KAF FrameworkUses Key Accessibility Features frameworkAligns with national accessibility standards
Works With or Without DestinationCoreAvailable as a standalone tool or integratedFlexible for all types of destinations
Dynamic Data DisplayFeeds accessibility data into listings, maps, itinerariesShowcases accessibility directly to visitors
Easy Survey UpdatesReissue or amend surveys anytimeKeeps your data fresh and accurate

Who's It For

AccessIndex is designed for Destination Management Organisations (DMOs), Local Visitor Economy Partnerships (LVEPs), BIDs, councils, and other destination teams who want a consistent, scalable way to gather and display accessibility information across all the businesses listed on their website. It’s especially valuable for destinations looking to align with VisitEngland’s Key Accessibility Features framework and improve the visitor experience for people with access needs. Whether you’re an Enterprise client or using another website platform, AccessIndex provides a flexible, standards-based solution to enhance your accessibility offer.

LVEPs

Meet your strategic obligations around inclusion and visitor experience.

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DMOs

Support local businesses while building trust with a wider audience.

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Local Authorities & Destination Teams

Whether or not you’re a DestinationCore client, AccessIndex works for you.

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Pricing

Client TypeSetup FeeAnnual License
DestinationCore Enterprise

Checkmark Included

Checkmark Included

DestinationCore One or Pro £1,500 £750/year
Non-DestinationCore Clients £2,000 £1,500/year

Get Started Today

Whether you’re driving a regional inclusion strategy or simply want a better way to support your 
local businesses, AccessIndex is ready to roll. Fill in your email address below to request a demo.

Or email us at will@destinationcore.com

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A product by The Jacob Bailey Group

A product by The Jacob Bailey Group
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