Professional Service Hours

To get the maximum exposure for your website you often need to be responsive to nationwide trends and events. Sometimes this can mean adding a new feature to your website, or enhancing some of the existing functionality. At other times it might mean that you need to enhance the SEO for specific pages.

We also know that over time, as new content gets added and the site evolves, completely unintentionally, small issues can arise that have a negative impact on the performance of the site in search engines. These issues can be many and diverse from missing meta-data to content duplication or more technical issues such as broken links, 400 errors or deleted pages that have not been redirected. These issues can creep into any site that has regularly updated content and go by unnoticed silently working against your sites ranking in search engines like Google or Bing.

We're aware that you need your website budget to be flexible, with the ability to allocate funds to the area which is going to have the biggest impact for you. More than likely you also want reassurance that someone is keeping any eye on the Search Engine Optimisation of your site, so that you don't slip down the rankings without even realising it.

That's why we have developed the DC Professional Service Hours (PSH) product. This service offering has been crafted to provide DC clients with reassurance relating to SEO and budget management. PSH is a way of ‘ringfening budget’ which can used for continual refinement and improvement of your DestinationCore website. Hours can be ‘called off’ against as required with you making the decisions on where the budget is best spent - based on what's most important to you.

PSH can be used in three ways:

• Search Engine Optimisation (SEO)
• As balance towards new functionality from the DC Module Marketplace
• Ad hoc requests (such as, but not limited to, content creation or content population support

Included in the DC PSH service is a regular SEO audit which scans your site for the most common issues relating to under performance in Search Engines. The regularity of audit depends on the tier of PSH you sign-up to.

The DC PSH products are designed to put our clients in control of their own SEO destiny. We place an emphasis on SEO education for our clients helping you understand how to get the most from the powerful, pre-installed, SEO tools which exist in your DC website CMS. Our SEO audits are designed to identify any actions required to build and safeguard the Search Engine authority of your site, as well as create a roadmap of improvements which can be made to increase visibility to your desired target audience and make your website work hard for you.

Every audit we produce will always contain a set of recommendations which the team working on the site day-to-day can implement via the tools available in the CMS (we’ll even run SEO Tools training sessions as and when you need them so you can be sure you’re using them right).

Running an SEO audit on your site at regular intervals will provide peace of mind regarding technical SEO performance. The more regularly you audit your site the less issues that are likely to have built up and the quicker it will be to fix those that have been identified. The audits will be produced in line with your Quarterly Reviews.

As a minimum every audit will contain a list of:

• High priority issues and suggested fixes
• Issues of a medium severity and suggested fixes
• Minor fixes which will improve the user experience on your website
• The performance status of your site relating to page speed and loading time, and any required fixes
• All the fixes you can action yourself via the SEO Tools available in the CMS (which should be the majority)
• Any technical fixes which are required, and the time required to fix them (any DC caused technical faults will be fixed at our own expense)
• Recommendations for new content or UX features which your site would benefit from

An example of some of the options available to you following each audit:

• You could chose to carry out all the suggested fixes you can action yourself via the tools available in the SEO, and bank the rest of the budget to spend at a later date
• Ask DC to carry out some, or all of the suggested fixes on your behalf using some of your PSH hours and bank the rest of the budget to spend at a later date
• Request further information via buying additional SEO services such as competitor research, or detailed keyword analysis so you know what terms your audience is searching for in search engines
• Plan in a spend of all or some of your PSH budget based on the recommendations of the audit - which could be a mix of new DC Modules and some extra SEO services such as keyword research, content optimisation or the creation of a content plan
• Because your audit came back with minimal recommendations you could choose to spend all of your PSH budget on new DC Modules to provide new features for your users

We offer three tiers of PSH.